As one of the world’s most recognizable coffee brands, Juan Valdez needed a digital presence that balanced cultural heritage with e-commerce efficiency. Our goal was to translate the rich, Colombian heritage of Juan Valdez into a high-performance e-commerce presence tailored for the North American consumer.
Client Juan Valdez
My Role + Discipline UX Designer , UI Designer , Shopify
Year + Timeline 2025 | Timeline: 4 months
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Challenge & Solution
The legacy site suffered from a cluttered interface and a rigid checkout process, which led to high drop-off rates among younger, mobile-first coffee drinkers. Despite the tight timeline and complex organizational structure, we launched a premium D2C experience that successfully introduced Juan Valdez to the American market.
On-Time Delivery: Met the 4-month launch window with a fully responsive, e-commerce-ready site.
Stakeholder Satisfaction: Met the goals between two corporate cultures to create a unified brand voice in the United States.