CloudTech is a platform designed for MSPs that allows users to buy, sell, and manage cloud services for their customers. They came to us with ambitious goals to move their current out-of-date website to newer & faster software, including a complete UI Refactor.
Client CloudTech
My Role + Discipline UI Designer , UX Researcher , Design Systems
Year + Timeline 2023-24
Link N/A
Problem
CloudTech has a fully workable platform built entirely by different developers over time. While still a very successful company - there was no design team, no design system, & no user research to back up decisions. Their early designs lacked UX/UI features that are key to a seamless experience for their users.
With big ideas & ambitious dreams, CloudTech asked us to help them refactor their platform and get them in line with other competitors in the Cloud marketplace.
Solution
Business-focused —
- MVP milestones met each deadline & with early mockups of feature vision we were able to give board members an idea of what the future looked like for CloudTech.
Design-focused —
- Created a 0-1 Design system
- Supplied UX/UI interviews with users who currently used the platform
- Re-structured their Information Architecture and designed a new navigation system
- Re-designed their selling & managing experience
- Designed new UI for their company & user account creations